The first call center was introduced in 1988 as a uniquely pediatric innovation. This month’s article presents a brief history of call centers, discusses their advantages, and describes how they will improve patient care.
Is 2015 the year you decide to open an urgent care practice? If you are interested in urgent care medicine, you are not alone. Growth is expected to continue as patients seek immediate access to medical care and lower-cost alternatives to emergency department visits. Despite the rewards, urgent care medicine comes with risks—especially for physicians unprepared for the business demands of operating an urgent care center.
Do parents know whether their pediatric provider offers enhanced access services? Is access to such services associated with fewer visits to an emergency department (ED)? Investigators conducted an Internet-based national survey of 820 parents to answer these questions and determine the prevalence of such enhanced access services in pediatric primary care.