text messaging

Four critical tech tools plans and providers should offer consumersHaving technology tools for member engagement is no longer a novelty. Members now expect and prefer digital communications, and it is critical for MCOs to stay on top of technology trends to compete in the market.
Eight patient engagement trends to watchBoosting patient engagement is critical as the industry shifts toward value-based payments. For payers and providers, higher engagement increases the likelihood of positive outcomes at lower costs.
Effective patient messaging drives higher value healthcareMedication non-adherence is a growing issue for patients, physicians and health plans. Here’s one effective solution.
Five myths about mobile messaging in healthcareDon’t let these common misconceptions stop you from this high-impact, low-cost way to engage with patients.