What do patients value in healthcare?National surveys from Public Agenda, supported by the Robert Wood Johnson Foundation, examine public perceptions of quality in diabetes care, joint replacement and maternity care.
Low CAHPS scores? Try thisLow CAHPS scores are a problem for health plans, but they don’t give much information in terms of how plans can improve. Drill down surveys might be the answer.
If Your Patients are Grumpy on Sundays and Happy on Thursdays, That May be Usual
If Your Patients are Grumpy on Sundays and Happy on Thursdays, That May be UsualIf your patients are grumpy on Sundays and happy on Thursdays, you may not be alone.
Watercooler wisdom: Patient satisfactionMy clinic is restructuring its physician compensation model, which has led to much consternation among my colleagues.
Lessons learned from the ICD-10 transitionWe asked our ICD-10 Diary physicians to weigh in on the pros and cons of the new code set. Here's what they said.
Another association survey?Experts advise on how to use survey results to improve your content development and social media marketing strategy.
Anterior eye health recording: current methods and best practiceDr Wolffsohn presents the results of a survey completed by eye care practitioners worldwide regarding their current practices on anterior eye health recording. Recommendations on best practice are also presented, based on these study findings.
Health IT not meeting practices’ care coordination needsA new study published in the Annals of Family Medicine shows that healthcare information technology is not helping providers with the aspects of care coordination they need most.
Despite ACA, Americans still skip cancer screeningsEven though cancer screenings have become more available because of the Affordable Care Act, the percentage of adults getting certain cancer screenings has not increased significantly since 2010.
Many wellness incentives meaningless to consumersWellness programs are a strategy to control rising healthcare costs, but according to a recent survey, many wellness incentives are meaningless to participants.