patient satisfaction

5 ways building digital connections with patients makes for a healthier practiceThe bottom line: if you’re not connecting with patients, and actively engaging with them, you’re going to have a harder time keeping your current patients—or attracting new ones.
It’s time a real investment is made in primary care
It’s time a real investment is made in primary careA recent survey by Morning Consult showed that across the country, in both red and blue states, the overwhelming majority of Americans believe that a health system based on a foundation of primary care produces healthier patients, higher quality healthcare and lower costs.
Is your practice’s location financially hurting you?
Is your practice’s location financially hurting you?Primary care practices located in community settings do a better job of providing high-value, cost-effective services than primary care practices within hospital settings, according to a recent article in JAMA Internal Medicine.
Physicians need to be more like the Ritz-Carlton to improve healthcare
Physicians need to be more like the Ritz-Carlton to improve healthcareThere could not be anything more different than the experience one has between checking in at the doctor’s office and checking in to the Ritz-Carlton.
A physician's note to healing after Harvey devastation
A physician's note to healing after Harvey devastationThe devastation that hit the coast of Texas certainly qualifies as a time that tries men’s souls. However, at the same time, it is the heart and soul of your fellow man that may allow you to survive that acute devastation and to salvage hope for the future.
How to encourage patients to post online reviews
How to encourage patients to post online reviewsA look at how doctors can get their patients to leave online reviews.
A physician’s take on “What the Health”
A physician’s take on “What the Health”While there are some frustrating aspects of this documentary and assertions that shouldn’t be taken as fact, there are several other messages worth focusing on in this documentary.
8 ways to combat politics in the exam room
8 ways to combat politics in the exam roomIt has been a rough start to 2017 when it comes to politics and healthcare. While no formal studies have been completed, many physicians say political talk with patients is increasing.
Don't let patients bringing politics into the exam room give you a migraine
Don't let patients bringing politics into the exam room give you a migraineContentiousness. Rage. Hate. Political talk often becomes anything but a civil conversation, and these days, patients are bringing their politics with them into exam rooms.
How do physicians care for the digitally isolated?
How do physicians care for the digitally isolated?Although some patients are already harnessing the capabilities of new and emerging technologies enabled by high-speed internet, others are missing out.