patient satisfaction

Blindspots to successCosmetic practices have all the bells and whistles —from new technologies to skilled practitioners. So, why are so many competing on price?
How to improve patient engagement through technologyElectronic health records and portals are not perfect, but they do offer physicians a way to connect with patients
Dr. Google is now Dr. Facebook adIn today’s world, “internet” and “privacy” feel like opposites that do not belong in the same sentence.
How to keep your patients from switching physicians
How to keep your patients from switching physiciansEnding the revolving door of patients.
Wealth should not make health. Period.
Wealth should not make health. Period.In America, there is an incontrovertible truth: the richer you are, the healthier you are likely to be.
Is it time to open a walk-in clinic?Retail health clinics are popping up everywhere. Nowadays, they reside in pharmacies, chain drug stores such as Walgreens and CVS, in supermarkets and big-box stores, such as Walmart and Target.
Patient engagement and diagnosis: bridging the communication gapEngaging patients and using plain language is one of the most effective ways to improve communication with patients, and therefore reduce the likelihood of malpractice incidents.
United Airlines fiasco should be a healthcare wakeup call
United Airlines fiasco should be a healthcare wakeup callThe forcible removal of a passenger from the United Airlines flight has reminded flyers of their general dissatisfaction with the airline industry. Perhaps surprisingly, it should also be a stern warning to physicians
How to hold a physician open house the right wayThinking of holding an open house to introduce your new practice, welcome a new physician or tell the community about a new service or treatment you’re offering? You may be on the right track.
When should doctors be slower to dismiss?While medical offices typically have good cause to dismiss patients who are violent or abusive, doctors and healthcare attorneys say they should be (and generally are) more circumspect in other types of frustrating but ultimately resolvable situations.