patient relations
Is America’s Harvest Box a good idea?
April 12, 2018By Lori Rousche MD
The USDA’s plans to ship pre-filled food boxes to Americans is well-intentioned, but has its flaws as well. Make social media part of your dispute resolution toolkit
March 25, 2018By Jeff Bendix
The rise of social media has given medical practices a new tool for overcoming one of their biggest headaches: resolving disputesHow to reduce patient no-shows
March 25, 2018By Todd Shryock
Patient no-shows are a perennial problem for any medical practice or healthcare facility. 4 ways to strengthen your practice’s connection to baby boomer patients
March 25, 2018By Josh Weiner
It isn’t just millennials who are switching doctors. Loyal, long-term baby boomer patients are looking for a better experience elsewhere.
How physicians can overcome socioeconomic obstacles to improve adherence
December 10, 2017By Todd Shryock
Building blocks to better health.Q&A: Refocusing physician-patient communication
December 10, 2017By Keith L. Martin
In the book, “What Patients Say, What Doctors Hear,” Danielle Ofri, an associate professor of medicine at the New York University School of Medicine, examines the state of physician-patient communication and what can be done to reduce the distractions and get back to focusing on improving the patient’s health.How to improve patient engagement through technology
July 10, 2017By Lisa A. Eramo MA
Electronic health records and portals are not perfect, but they do offer physicians a way to connect with patients
May 24, 2017By Nima Mehran MD
If you and your team haven’t discussed how social media can be used to grow your practice and get seen in a competitive market, I hope you keep reading. Finding success with social media takes time and energy, but it’s never too late to start building momentum.
May 10, 2017By Kevin G. Donoghue JD
Tips and strategies short of suing your patient for defamationWhen should doctors be slower to dismiss?
May 10, 2017By Ed Finkel
While medical offices typically have good cause to dismiss patients who are violent or abusive, doctors and healthcare attorneys say they should be (and generally are) more circumspect in other types of frustrating but ultimately resolvable situations.