patient relations

Easy tips for physicians to address negative online patient reviews
Easy tips for physicians to address negative online patient reviewsTips and strategies short of suing your patient for defamation
When should doctors be slower to dismiss?While medical offices typically have good cause to dismiss patients who are violent or abusive, doctors and healthcare attorneys say they should be (and generally are) more circumspect in other types of frustrating but ultimately resolvable situations.
How to enlist family members to improve patient careHow does a physician overcome the challenges and take advantage of the valuable opportunity that arrives with that third person in room?
April Clinical Considerations for NP's, PAsIn this month's Clinical Considerations, we look at handling the difficult patient, how to improve our diagnostic skills and the latest psoriasis drug approval.
ACP panel offers tips for easing difficult discussions with patientsPhysicians sometimes are reluctant to discuss controversial subjects with their patients. But these discussions become easier, and often produce better outcomes, when physicians explain why they are bringing up the subject, and try to understand the patient’s perspective on it.
ACP urges collaborative action to put patients before paperwork
ACP urges collaborative action to put patients before paperworkInternists detail recommendations to reduce the burdens of EHRs, quality metrics and more
Top benefits and risks of sharing notes with patientsMedical note transparency can help patients and physicians communicate better, but many physicians remain tentantive
Should physicians share their notes with patients?
Should physicians share their notes with patients?How allowing patients to read notes can strengthen the bond for a physician.
Reflections on medicine from a duly registered and certified curmudgeonSo much garbage. So little time.
Practicing cultural sensitivity in the officeConversation depends on two people talking to each other and, hopefully, being heard and understood. But there are a host of unspoken cues that are conveyed which have nothing to do with words—but have everything to do with interpretation and meaning.