patient relations

Is America’s Harvest Box a good idea?The USDA’s plans to ship pre-filled food boxes to Americans is well-intentioned, but has its flaws as well.
Make social media part of your dispute resolution toolkitThe rise of social media has given medical practices a new tool for overcoming one of their biggest headaches: resolving disputes
How to reduce patient no-showsPatient no-shows are a perennial problem for any medical practice or healthcare facility.
4 ways to strengthen your practice’s connection to baby boomer patientsIt isn’t just millennials who are switching doctors. Loyal, long-term baby boomer patients are looking for a better experience elsewhere.
How physicians can overcome socioeconomic obstacles to improve adherenceBuilding blocks to better health.
Q&A: Refocusing physician-patient communicationIn the book, “What Patients Say, What Doctors Hear,” Danielle Ofri, an associate professor of medicine at the New York University School of Medicine, examines the state of physician-patient communication and what can be done to reduce the distractions and get back to focusing on improving the patient’s health.
How to improve patient engagement through technologyElectronic health records and portals are not perfect, but they do offer physicians a way to connect with patients
Why physicians should become active on social media
Why physicians should become active on social mediaIf you and your team haven’t discussed how social media can be used to grow your practice and get seen in a competitive market, I hope you keep reading. Finding success with social media takes time and energy, but it’s never too late to start building momentum.
Easy tips for physicians to address negative online patient reviews
Easy tips for physicians to address negative online patient reviewsTips and strategies short of suing your patient for defamation
When should doctors be slower to dismiss?While medical offices typically have good cause to dismiss patients who are violent or abusive, doctors and healthcare attorneys say they should be (and generally are) more circumspect in other types of frustrating but ultimately resolvable situations.