patient engagement

How to improve patient engagement through technologyElectronic health records and portals are not perfect, but they do offer physicians a way to connect with patients
Patient engagement and diagnosis: bridging the communication gapEngaging patients and using plain language is one of the most effective ways to improve communication with patients, and therefore reduce the likelihood of malpractice incidents.
How to Deal with Your Worst Customers
How to Deal with Your Worst CustomersAll pharmacists have faced a bad situation with a customer. Here are some tactics for  turning it around—and what to do when you can’t. 
Three ways health execs can tap into the powerful patient influencer networkHere are 3 ways that technology can tap into the powerful network of non-clinical patient influencers who will ultimately impact a patient’s healthcare decisions and behavioral changes.
Top four patient engagement trends to watchThese trends emerge from CDW’s Patient Engagement Perspective Study, but surprisingly one tech trend didn’t make the cut.
Roundup of the APhA 2017 Annual Meeting and ExpositionThis year's meeting highlighted the opioid epidemic and ways pharmacists can improve patient care.
What providers need to do to improve chronic careA West survey finds that an overwhelming number of chronic care patients say they need help managing their disease.
Automated health tracking boosts patient engagement, study showsConnected devices and apps eliminating the need for manual tracking drive better long-term engagement in healthy activities, a study from Walgreens and Scripps Translational Science, shows.
Lunch is for losersTaking a customer service approach to practicing medicine means happier patients and physicians
Top 10 challenges facing physicians in 2017
Top 10 challenges facing physicians in 2017For the fourth consecutive year, Medical Economics reveals its list of obstacles physicians will face in the coming year and, more importantly, how to overcome them.