patient engagement

The definitive guide to sustained patient engagementThe push for value-based healthcare—higher quality, better access, and lower cost—has opened up the door for technology to automate elements of care at a much lower cost.
How to use price transparency to attract patients
How to use price transparency to attract patientsPrice transparency and sales funnels—what do these have in common?
Top ways to curtail gender bias in healthcareGender bias in patient care has damaging effects, especially for women.
Here’s how physicians can combat patient gripesI was recently inspired by another article in Medical Economics, and curiously, have a solution for each legitimate gripe, based on decades of sorting through the combatants in this health-care disaster we’re engaged in on a daily basis.
COPD patient education needs, challenges: What health execs should knowEducation is a significant element of comprehensive care for COPD patients. In this Q&A, one expert shares her recommendations.
Five ways PAs help plans, providers meet mental health needsHow can we as an industry help address the growing need and demand for quality mental health services? One of the more promising solutions is the expanded use of certified physician assistants.
Texting tips for various patient typesPatients are accustomed to texting in all facets of their lives and those habits carry over into their relationship with their doctor.
Top 11 gripes physicians have with patients
Top 11 gripes physicians have with patientsWe asked primary care physicians from around the country what their top gripes with patients have been, and their answers may surprise you—or relate to you wholeheartedly. Read on to find out what they had to say.
Meeting the ‘status quo’ with CMS Star Ratings equals regressionCMS’ 5-Star Rating system requires proactive intervention to improve patient medication adherence, and leaves plans with little room to rest on their laurels.
The growing financial impact of patient satisfaction
The growing financial impact of patient satisfactionWith more healthcare costs being shifted to consumers, they are expecting more from their providers.