patient engagement

COPD patient education needs, challenges: What health execs should knowEducation is a significant element of comprehensive care for COPD patients. In this Q&A, one expert shares her recommendations.
Five ways PAs help plans, providers meet mental health needsHow can we as an industry help address the growing need and demand for quality mental health services? One of the more promising solutions is the expanded use of certified physician assistants.
Texting tips for various patient typesPatients are accustomed to texting in all facets of their lives and those habits carry over into their relationship with their doctor.
Top 11 gripes physicians have with patients
Top 11 gripes physicians have with patientsWe asked primary care physicians from around the country what their top gripes with patients have been, and their answers may surprise you—or relate to you wholeheartedly. Read on to find out what they had to say.
Meeting the ‘status quo’ with CMS Star Ratings equals regressionCMS’ 5-Star Rating system requires proactive intervention to improve patient medication adherence, and leaves plans with little room to rest on their laurels.
The growing financial impact of patient satisfaction
The growing financial impact of patient satisfactionWith more healthcare costs being shifted to consumers, they are expecting more from their providers.
How to meet unique health needs of LGBT individualsFinding ways to communicate directly with and provide tailored services to LGBT individuals has been a challenge for managed care organizations, but experts say breaking barriers is imperative.
Physicians need to be more like the Ritz-Carlton to improve healthcare
Physicians need to be more like the Ritz-Carlton to improve healthcareThere could not be anything more different than the experience one has between checking in at the doctor’s office and checking in to the Ritz-Carlton.
Two ways health execs can help employers manage health benefit programsTwo Willis Towers Watson surveys have interesting findings about employee healthcare benefits.
How to improve patient engagement through technologyElectronic health records and portals are not perfect, but they do offer physicians a way to connect with patients