How Your Net Promoter Score Could Influence Your BusinessYour net promoter score could be influencing your business. Here’s what it is and how to improve it.
Four steps managed care can take to promote antimicrobial stewardshipThe call for antimicrobial stewardship is growing. Enact these steps to prevent a return to the pre-antibiotic era.
Medical home recognition revised to address physician feedbackThe National Committee on Quality Assurance aiming to streamline certification
Technology: A key to patient satisfaction?Here is an analysis of trending technologies and how they affect patient satisfaction.
NCQA updates HEDIS measuresThe National Committee for Quality Assurance (NCQA) released new technical specifications for the 2015 edition of the Healthcare Effectiveness Data and Information Set (HEDIS).
NCQA updates Patient-centered Medical Home recognition standardsThe National Committee for Quality Assurance has updated its recognition standards for Patient-centered Medical Homes. The 2014 guidelines emphasize team-based care coordination, behavioral health integration, and care for high-need populations.
Need to Know: March 2013Health management and business updates
Reducing waste requires collaborative effortAvoidable costs amount to more than $1 trillion
Patient-Centered Medical Home standards to change, NCQA saysThe National Committee for Quality Assurance (NCQA) wants to better integrate behavioral healthcare with primary care. In fact, the change is spelled out in new proposed standards for its Patient-Centered Medical Home (PCMH) program.
PCMH: A closer look at a trend changing healthcare deliveryThe Patient-Centered Medical Home (PCMH) holds great hope for primary care physicians in improving care and reaping rewards from a value-based reimbursement model. But it will also require seismic changes in the way most practices operate.