HCAHPS survey

Six ways to transform the patient experience
Six ways to transform the patient experienceHospitals innovatively improve the patient experience as the industry shifts to value-based care.
5 Tips to improve your HCAHPS scoresData measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is increasingly important. Learn five ways technology can help you positively influence these metrics.
Are we relying too heavily on HCAHPS?How to really understand patient experience and improve outcomes. Here are five tips to help you create a culture of excellence.
Four things executives need to know to combat rising drug spendExecutives need to ask themselves four key questions to mitigate the negative impact of rising drug costs.
Physician review websites: The good, the bad, and the technologyYou do have some control over what's being said about you on the web.
Pharmacist interventions help boost patient-satisfaction scoresWhen clinical pharmacists spend time talking with patients, the positive feedback goes up.