Donna Suter

Find your Leadership Compass and reclaim your authority to leadHave you lost your practice’s core values—that spark that made you excited to come to work every day? A lot of managers have lost their leadership compass—their core values—and aren’t making strategic decisions.
6 lessons to take away from the presidential race
6 lessons to take away from the presidential raceRegardless of the outcome of the presidential race, there is much about practice management and leadership to be learned from mainstream media’s coverage of the two front-runners’ race to the White House.
How your nonverbal cues may be choking your practiceIf you want to become a better communicator, it’s important to become more sensitive not only to the body language and nonverbal cues of others, but also to your own.
Is the world a better place because of your practice?When Martin Luther King said, “I have a dream,” he had a vision for people, not a program. Visionary leaders have the ability to communicate values and ideas in a way that connects. In your practice, they bring certainty into the uncertain world of reimbursement rates and rapid change. What is your capacity to bring vision and direction into times of uncertainty?
Virtual eye health and vision examination: Why not?We really are at a crossroads in eye healthcare. Wouldn’t a virtual exam be ‘just as good’ as a trip to the eye doctor? To today’s busy consumer, how can we justify leisurely sitting in front of a computer or in a kiosk versus an in-office visit that takes sixty plus minutes and includes that awkward part – dilation?
3 habits for successful time managementChange is an inside job. Are you unhappy with your practice’s growth? Take the often overlooked option of offensive time management. Actively shape your day by establishing what I like to call selective control.
Keys to finding balance in a successful practice"How can I have a successful private practice and still ensure life balance?" In 2016, this is the question I hear most frequently. It should come as no surprise to you that busy eyecare practitioners need help with time management issues.
Are you a boss or a leader?Managing your team was, and continues to be, the biggest challenge you ever faced.
Using measurement as the first step toward positive changeDon’t you love practice management software? Review the following categories and pick the one or two where your reports reveal you are most deficient and set improvement goals.
The patient capture rate: Using the unseen to combat the invisible