digital tools

Four reasons payers need to embrace the digital economyConsumer and provider expectations have changed as a result of the digital economy. Here are four reasons why payers need to start migrating their businesses in that direction.
Four critical tech tools plans and providers should offer consumersHaving technology tools for member engagement is no longer a novelty. Members now expect and prefer digital communications, and it is critical for MCOs to stay on top of technology trends to compete in the market.
Three attributes of successful healthcare cost transparency toolsMany healthcare organizations’ cost transparency tools fall short on goals and member usage because they fail to incorporate these critical elements.