consumers

How to make health price information more accessible to consumersNational survey and surveys in New York State, Florida, Texas, and New Hampshire point to a need for more actionable price information.
Poll: Few consumers trust health orgs, pharmaA new report has troubling findings for payers, providers, and technology companies. Here are the key takeaways, and reactions from experts.
Make it personal: Three ways to connect with healthcare consumers: Remembering to engage in healthy behavior can often slip to the bottom of our list of priorities. In a world where we need to be reminded and motivated to be the healthiest version of ourselves, the right nudges at the right time can help us get there.
Who should own healthcare apps?There are more than 165,000 health- and wellness-related apps for iOS, but overall engagement remains low outside the top 10. To best benefit users, who should be responsible for health and wellness apps—employers, healthcare insurers or individual consumers? It depends.
Eight ways health plans can empower consumersHow can plans and providers turn the dial up on member engagement? We asked three experts to weigh in.
What payers can learn from Uber
Three ways the health insurance industry must evolveAmong the most significant changes today is the transformation of patients to health consumers. Here's how plans and providers should adapt.
Eight ways to retain high-deductible membersHigh-deductible plans are often used by relatively healthy people with a small chance of exceeding the plan's annual deductible. These individuals have little loyalty to their plans. Here are eight ways health plans can create "stickiness" to keep members happy.
Humana, ADA partner for patient-centric diabetes education
Humana, ADA partner for patient-centric diabetes educationPatients to assist insurer, association in creating program to ensure its relevancy and practicality for those with diabetes.
Demand for price transparency growsThe demand for price transparency in healthcare continues to grow, spurred in part by the increase of high-deductible healthcare plans.