consumer engagement

Three ways health plans, providers can enhance member relationshipsThe success of any value-based care model depends on achieving a strong relationship with members. Here’s three ways how.
Top strategy plans, providers can use to motivate member behavior changesAs the healthcare system shifts from a focus on employee-based plans to consumer-based plans, insurers have to find new ways to engage and motivate members.
How to meet unique health needs of LGBT individualsFinding ways to communicate directly with and provide tailored services to LGBT individuals has been a challenge for managed care organizations, but experts say breaking barriers is imperative.
Five key findings from health executive value-based care surveyA survey from HealthScape Advisors and the Health Plan Alliance has revealing findings about value-based payment models.
Three ways payers can help consumers make wise healthcare decisionsPayers can facilitate action on the part of physicians to appreciate the growing awareness and financial responsibility of their patients and to better use a shared decision-making approach. Here’s three ways how.
Keep up with patient demands: Tips for MCOsPatients are demanding more from payers and providers. Here’s how technology can help.
Three ways health execs can tap into the powerful patient influencer networkHere are 3 ways that technology can tap into the powerful network of non-clinical patient influencers who will ultimately impact a patient’s healthcare decisions and behavioral changes.
Do physicians dismiss patients’ financial concerns?
Do physicians dismiss patients’ financial concerns?Patients need cost information to make the best treatment decisions. But physicians are coming up short.
As consumerism grows, payers must capitalize on open enrollmentMost Americans have health insurance today, but according to new research from Xerox, only three out of 10 are very confident that their current health plan is the best fit for their family.
Six ways health plans address consumer pain pointsConsumers want more, and it’s time to deliver. Here’s how health insurers can retain current members and attract new ones.