How to Deal with Your Worst Customers
How to Deal with Your Worst CustomersAll pharmacists have faced a bad situation with a customer. Here are some tactics for  turning it around—and what to do when you can’t. 
Anger is fraying the doctor-patient relationshipAn exclusive physician poll shows practices face more patient anger, and the cause is largely financial anxiety.
Few treatments help traumatized childrenA review of clinical interventions for children exposed to traumatic events has found that few treatments actually helped them to heal. The body of evidence provides little insight into how such treatments might influence healthy long-term development in young victims.