Loudoun Pediatric Associates (LPA) search for a new EHR was part of a larger strategy initiated by Loudoun Medical Group (LMG).
Before 2012, all LMG practices were using the same EHR. However, the practices were experiencing significant functionality limitations, and the previous EHR couldn’t support Meaningful Use requirements without a costly upgrade and substantial user training.
Although LPA’s pediatric patient base made it ineligible for Meaningful Use financial incentives, the majority of other practices within LMG intended to attest for Meaningful Use.
Considering the low level of customer service they were receiving from the previous EHR vendor – some trouble tickets had remained open for years –
The decision was made to replace the previous EHRs in all of LMG’s practices, including LPA.